Healthcare is changing fast, and access matters more than ever. This section covers health technology, patient experience, and accessibility. We look at the tools and practices that help providers deliver better care. We also explore how patients can get that care more easily. Topics include telehealth, patient portals, health literacy, and inclusive care. Our goal is to show what’s working in healthcare today and how to make it work for everyone.
Ask any person who uses a wheelchair how their last annual physical went, and there is a good chance you…
Elena Marquez Oct 1
Elena Marquez writes about healthcare technology, patient experience, and accessibility, turning complex topics into clear, practical insights.
Health literacy is something I first understood not from a textbook, but from a diabetes education class I sat in…
Elena Marquez Oct 1
Early in my patient experience career, I sat in on a complaint call that changed how I think about patient…
Elena Marquez Oct 1
The first time a board member asked me to define patient experience, I gave the textbook answer. I talked about…
Elena Marquez Oct 1
Most of my working week is spent between two groups of people who rarely talk to each other directly: the…
Elena Marquez Oct 1
As an occupational therapist and RESNA certified Assistive Technology Professional, I get asked about assistive technology for seniors almost every…
Elena Marquez Oct 1
Remote patient monitoring is what I do for a living, and when I say that at dinner parties, I get…
Elena Marquez Oct 1
Telehealth accessibility is the topic I get asked about most, at nearly every conference, vendor meeting, and board presentation I…
Elena Marquez Oct 1