What Is Informed Consent? A Plain Guide for Patients and Families 
Patient Rights: What Every Patient Should Know Before Their Next Visit 
Low Vision Aids: Tools That Help People Keep Reading, Cooking, and Working 
What Is Informed Consent? A Plain Guide for Patients and Families
A few years ago I sat beside my uncle in a curtained bay on a
Patient Rights: What Every Patient Should Know Before Their Next Visit
A few years ago I sat with a woman in a hospital hallway while she
Low Vision Aids: Tools That Help People Keep Reading, Cooking, and Working
Most people who come to my low vision clinic for the first time have already
OTC Hearing Aids vs. Prescription: Which Is Right for You?
At least once a week, someone sits down across from me, sets a small retail
What a Patient Advocate Does, When You Need One, and How to Hire the Right One
When someone calls me looking for a patient advocate, the conversation usually starts the same
Medical Alert Systems for Aging Parents: How to Choose One Your Parent Will Actually Use
The phone call usually comes on a weekday morning. A daughter, sometimes a son, sometimes
How to Collect and Use Patient Feedback to Improve Care
A few years into my career in quality improvement, a nurse manager slid a binder
How to Build an ADA-Compliant Website for Your Healthcare Practice
Building an ADA compliant website for healthcare became personal for me a few years ago,
Medical Interpreter Services: What Every Hospital Should Know
A few years into this work, I stood outside an exam room and listened to
Patient Engagement: 8 Strategies That Improve Outcomes and Build Loyalty
The moment I truly understood patient engagement happened at a bedside, not in a meeting.
